
With land tours being an experiential and typically an
all-inclusive product, one of the main considerations
for an advisor is trust. And so, most advisors (82%)
head to supplier websites or a consortia/host agency
(64%) when researching or gathering information
on land tours.
For FIT tours, advisors also prefer Destination
Management Companies (DMCs) for research
purposes. Many tour operators also have portals
that allow advisors to curate customized itineraries.
The survey also shows the enormous potential
of social media that remains unharnessed. Of the
advisors with less than five years of experience,
42% used online resources to search for relevant
products, whereas among advisors with over 30
years of experience, only 12% used social media
platforms.
SOURCES OF RESEARCH/INFORMATION USED
24
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CHART 13
TRENDS IN LAND TOURS
Supplier websites/portals
Consortia/marketing group/franchise/host agency
Past clientele
Consumer events/tradeshows
Other advisors selling land tours
Travel guidebooks/magazines covering destinations and lifestyle
Word-of-mouth
Dedicated articles/stories in media
Online via web or mobile apps
Posts/videos/reels/influencers on social media platforms
TV/radio/movies/streaming platf
82%
64%
57%
51%
45%
44%
40%
35%
31%
23%
8%