In the past few TMR Outlooks, we have seen a
greater adoption of instant modes of commu-
nication between advisors and clients. It is
clear that advisors are making every effort
to be available to clients across a variety of
platforms, whether it’s email, text messaging,
or even in-person meetings.
MODES OF COMMUNICATION USED BY ADVISORS
69%
51%
42%
84%
68%
34%
63%
87%
87%
92%
93%
94%
Video call
In person
Messaging apps
Emails
Phone call
Text messaging
Client side Supplier side
TRENDS IN OCEAN CRUISE
CHART 11
|
21