36 | CHART 19 ADVISOR PROFILE For the first time since 2021, there has been an improvement, though marginal, in the retail travel agency category (with or without a storefront) — it was 39% last year and is now at 41%. The jury is still out on whether this signals a turn in tide for the retail agency or is an anomaly. BUSINESS CLASSIFICATION, SHARE (%) 3% 22% 19% 56% Retail travel agency with a storefront location Retail travel agency, non-storefront location Independent contractor working with a host agency IC/advisor working on your own