ADVISOR TRAINING: PREFERENCE BY FORMATS With new cruise lines coming in and new products being offered to sell to clients along with new technology being introduced, being a travel advisor today means being on top of your game. The training then needs to be adequate as well. While FAM trips always remain the best way to share with an advisor the experience that a particular cruise/cruise line offers, the last few years have warmed up the audience to virtual training as well. Logging in from the computer at home has the advantage of not shutting shop while on an off-site training program. One advisor said, “I will be willing to participate in more training formats but I live in the center of California, and I do not hear about a lot of vendor training in this region. Plus, since a lot of us are home based agents with other jobs, it’s hard to attend 1-2 day training sessions during the week.” Advisors also like tradeshows where they can meet multiple vendors within a short period, versus connecting with the same vendor for 2-3 days. CHART 24 | 35 Fam trip Virtual training In-person conference or tradeshow One-day offsite training 2-3 days offsite training 4+ days offsite training 85% 67% 65% 43% 35% 23% TRAINING NEEDS