
20
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CHART 9
When it comes to moving the needle on cruise
sales, nothing is as effective as a free add-on. The
most popular freebie, said advisors, are drinks and
beverages, with 34% saying that it makes a positive
difference in a sales booking every time it is offered.
Wi-Fi, interestingly, also has the same share.
TRENDS IN THE CRUISE SEGMENT
EFFECTIVENESS OF FREE ADD-ONS IN IMPROVING CRUISE SALES
Drinks/beverages
Wi-Fi
Airfares
Ground transfers
Pre- or post-cruise hotel stays
29%
34%
34%
17%
15%
13%
45%
39%
32%
31%
27%
18%
22%
39%
38%
46%
1%
3%
9%
12%
11%
Every time
Rarely
Almost everytime
Never
Occasionally/Sometimes
Unsure/Don’t know