YEARS OF TRAVEL SALES EXPERIENCE Three out of four respondents have more than six years of experience in the industry. The overarching trend is the more the experience, the higher the annual gross booking sales. Despite the pandemic-induced downturn, 22% of the advisors have less than five years of experience in travel sales. Of this, 16% are those with two to five years of sales experience. During the pandemic it became obvious that consumers needed the advice and expertise of travel profession- als. With the addition of health and safety regulations to an already complicated purchase, travel advisors became prominent in the eyes of those seeking to purchase travel. 4 36 | CHART 21 ADVISOR DEMOGRAPHICS Less than 2 years 2-5 years 6-10 years 11-15 years 16-20 years 20-30 years 30+ years 6% 16% 15% 11% 8% 16% 28%