In terms of annual gross bookings. 55% of agency owners/managers recorded more than $1 million in 2019, of

which an impressive 33% did more than $2 million. Meanwhile, 31% of the Independent Contractors and 65%

of travel advisors/employees made a booking volume annually over $1 million. Of this, a substantial percentage

raked in more than $2 million – a sign that they have sold high-value products as well.

More than half (51%) of the total respondents excluding Independent Contractors recorded more than $1 million

in agency annual gross sales in 2019. (see Chart 2)

CHART 2

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9

ADVISOR DEMOGRAPHICS

Up to $499,999

$500,000 - $999,999

Between $1 - $1.5 million

Between $1.5 - $2 million

Between $2 - $4 million

$4+ million

Do not want to disclose

AGENCY ANNUAL GROSS SALES (US$), 2019

Data rounded up and may not total up to 100%

18%

21%

14%

11%

10%

16%

11%