Fam trips took the top spot at 70% followed by online training at 60% (see Chart 19). Similarly, up to 60% of the

respondents undertook some type of training in selling cruises in the last 12 months.

CHART 19

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35

ALL ARROWS IN THE QUIVER

PREFERRED CRUISE TRAINING PROGRAMS

70%

60%

58%

28%

24%

23%

4%

1%

3%

Familiarization trips

Online training

Webinars

Office training by BDM

Live seminars

Printed materials

Hq training

None of the above

Other