Check-In Episode 35: Checking in on the Future, and Present, of Travel Advisors with Jenn Lee

March 20, 2025

In this episode, TMR’s Daniel McCarthy chats with Jenn Lee, President and Chief Marketing Officer of TPI and Vacation Planners, about the evolving travel industry. Jenn shares insights on the growth of franchise models, the importance of creating a consistent consumer experience, and how AI is enhancing—not replacing—the role of travel advisors.

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Check-In Episode 34: How The Travel Industry Can Change Lives

So many talk about the travel industry because of its ability to improve lives.

Check-In Episode 33: What is NDC and Why Should Advisors Care?

There’s been a lot of talk about the launch of NDC by United and American Airlines this month, two moves that mark a turning point for travel agencies that ticket inside GDSs.

Check-In Episode 32: We Are in Boom Time for Travel. How Long Will It Last?

From the valleys of COVID, to now what feels like an endless ascent, travel advisors have come a long way. Business is strong across the board, with advisors reporting more clients booking more travel at a higher price than ever before. No one has a crystal ball. But how long can it really last?

Check-In Episode 31: Hurtigruten CEO Hedda Felin on Sustainability and 130 Years

Join TMR’s Daniel McCarthy as he talks with Hedda Felin, the CEO of Hurtigruten, for an inspiring conversation about sustainability and leadership in the cruise industry. As a first-time cruise executive and one of the few female CEOs in the industry, Felin shares her unique perspective on how Hurtigruten is leading the way in sustainable cruising.

Check-In Episode 30: What the Travel Industry Can Learn from Los Cabos

Los Cabos is booming. According to the Los Cabos Tourism Board, the destination, which has long been one of the premier Mexico resort cities, is having its best year ever, with a 20% growth in arrivals over 2019.

Check-In Episode 29: Recognizing How Time is a Gift with HAL’s Michelle Sutter

For people both inside and outside of the travel industry, the past few years have been marked by a lot of looking ahead instead of looking around. Despite the hurdles and gloom that have come with a once-in-a-century pandemic, looking ahead robs us of our most precious finite resource, and that is time.

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