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Winning In The Tech Era
Host agency franchisor Cruise Planners, is the nation’s largest home-
based travel agent franchise network Cruise Planners positions a
nationwide network of 2,500 franchise owners for success by providing
innovative marketing programs, proprietary and cutting-edge booking
and technology tools, as well as professional development and hands-
on training with the industry’s top executives
Cruise Planners has proven itself to be a disruptor in the travel technology
space “We firmly believe that technology is one of the core pillars of our
business,” relays Brian Shultz, chief information officer, Cruise Planners
“We take great pride in not only attending to the needs of our advisors,
but also in understanding the changing landscape and providing tools
that are on the cutting edge of technology
“We were one of the first agencies to offer mobile technology to both
advisors and customers We also were an early adopter of digital
assistance tools like Alexa Beyond that, we work hand-in-hand with
travel advisors every day to understand the challenges they face, and
then develop technology-based solutions to address those challenges
Because of that, we are a leader in travel technology innovation –
bringing tools never before seen in the industry to market before any of
our competitors”
The comprehensive platform of travel
technology made available to travel
advisors through Cruise Planners includes:
TECHNOLOGY SUITE
• Advisor app to access client
information and bookings on-the-go,
search for reservations, chat with
clients, and more
• Task Manager™ made just for
travel advisors, with final payment
reminders, reservation notifications,
etc
• Schedule live video planning sessions
with clients through LivePlanner™
TRAVEL ADVISOR WEBSITE
• Website management tools to add
custom pages
• Customer forms for easy data
collection
• Escorted tour and all-inclusive resort
searching
CUSTOMER RELATIONSHIP
MANAGEMENT SOFTWARE
• Proprietary booking, reservation
management and client
management system
• Customizable dashboards based on
travel advisor needs
• Hundreds of features to help travel
advisors maintain their businesses
“We never rest on our laurels when it
comes to technology,” says Shultz “We
are constantly evolving and taking into
consideration the needs of our advisors
and how we can make them more
efficient – it’s what drives our innovation”
To learn more about how Cruise Planners
can help travel advisors understand and
utilize the latest technology to generate
more prospects, close more deals,
better serve clients, and maximize their
businesses, visit wwwcruiseplannerscom
Those interested in becoming a Cruise
Planners franchise owner can visit
wwwcruiseplannersfranchisecom
FROM THE SPONSOR:
CRUISE PLANNERS
(continued on page 11)
“The travel advisor’s role continues to require them to
connect to larger agency organizations in order to
utilize the best booking platforms, access competitive
rates, and provide their clients the support and
services they want.”
– Azzam Hajyousif, former travel agency owner,
and current COO of LeisureBlox