Disney Cruise Line Adjusts 2021 Travel Agent Commission Rates
by Jessica Montevago
The changes impact the revenue thresholds that agencies have to reach in 2020 to secure commission percentage tiers on 2021 bookings. Photo: NAN728/Shutterstock.com
Disney Cruise Line has updated its travel agent commission policy for sailings booked starting on Jan. 1, 2020. The changes impact the revenue thresholds that agencies have to reach in 2020 to secure commission percentage tiers on 2021 bookings.
The agency initial commission rate is 10%, and they will get an increase on that rate depending on the revenue they generate through Disney Cruise Line.
The commission rates will be adjusted to the following:
- Agencies booking less than $82,000 will receive a 10% commission rate.
- Agencies booking between $82,000 and $161,999 will receive an 11% commission rate.
- Agencies booking between $162,000 and $354,999 will receive a 12% commission rate.
- Agencies booking between $355,000 and $516,999 will receive a 13% commission rate.
- Agencies booking between $517,000 and $691,999 will receive a 14% commission rate.
- Agencies booking between $692,000 and $1,771,999 will receive a 15% commission rate.
- Agencies booking $1,772,000 or greater will receive a 16% commission rate.
In a letter to travel agents, Disney said, “As is common in the travel industry, we periodically evaluate commission levels and make adjustments.”
Each tier has increased the amount of dollars an agent needs to sell to secure that commission rate. For example, in 2018, agencies with revenue between $78,000 and $153,999 will have a 2020 commission rate of 11%.
The cruise line made similar changes last year.

