TMR’s Daniel McCarthy chats with Jenn Lee, President and Chief Marketing Officer of TPI and Vacation Planners, about the evolving travel industry.

So many talk about the travel industry because of its ability to improve lives.

There’s been a lot of talk about the launch of NDC by United and American Airlines this month, two moves that mark a turning point for travel agencies that ticket inside GDSs.

From the valleys of COVID, to now what feels like an endless ascent, travel advisors have come a long way. Business is strong across the board, with advisors reporting more clients booking more travel at a higher price than ever before. No one has a crystal ball. But how long can it really last? 

Join TMR’s Daniel McCarthy as he talks with Hedda Felin, the CEO of Hurtigruten, for an inspiring conversation about sustainability and leadership in the cruise industry. As a first-time cruise executive and one of the few female CEOs in the industry, Felin shares her unique perspective on how Hurtigruten is leading the way in sustainable cruising.

Los Cabos is booming. According to the Los Cabos Tourism Board, the destination, which has long been one of the premier Mexico resort cities, is having its best year ever, with a 20% growth in arrivals over 2019. 

For people both inside and outside of the travel industry, the past few years have been marked by a lot of looking ahead instead of looking around. Despite the hurdles and gloom that have come with a once-in-a-century pandemic, looking ahead robs us of our most precious finite resource, and that is time.

Melinda Fortunato, who recently took home the Travel Advisor of the Year Award at ASTA’s latest Global Convention in San Francisco, has had a lot of wins throughout her career. Being able to recognize those wins has served her well throughout her decade-long travel industry. In this episode, Melinda joins TMR Editor Dan McCarthy to talk about her career in travel, including how her background growing up in a military family led to her place as a travel advisor today. 

Growing up in Sao Paulo, and experiencing one of the world’s most diverse cities, helped Meire Ramos, the Sr. Global Director of Sales Intermediary, Retail and Leisure at Marriott International, choose to spend her life in hospitality. But choosing a favorite hotel is a tougher task. 

Serena Cook, the founder of Deliciously Sorted, a concierge company based out of Ibiza, has spent years making sure ultra-high-net-worth travelers get what they want out of a sojourn to Ibiza.  

In this episode, Serena talks to TMR about her company including how she started by partnering the travel advisors, how Ibiza has changed throughout the years, and how best to talk to clients who are interested in not only spending a lot of money on a vacation, but also having a distinct, unique, far-from-ordinary vacation.