Sure you are an expert. But there is always something new to learn. The Travel Institute’s Guida Botelho shares five reasons to consider taking a training course—no matter how much you know.

Do you want to be a travel agent? That’s easier said than done. The Travel Institute’s Guida Botelho provides would-be agents—and current agents who need a bit of a refresher—with a five-step program for breaking into the industry.